baji999 Privacy Policy

baji999 is an online gaming and betting platform that provides services to users in Bangladesh. This privacy policy ("Policy") applies to the baji999casino.cam website and all its authorised platforms. By using the site, registering, or accessing any service, you are considered to have agreed to the terms set out in this policy.

The purpose of this policy is to clearly inform you about what information we collect, why we collect it, and how it is managed. Together with our Terms and Conditions, this policy forms a complete legal framework that governs the relationship between you and baji999.

This policy is written in Bengali and is intended for users in Bangladesh. In the event of any conflict between the English and Bengali versions, the Bengali version shall prevail.

baji999 collects various types of information to operate its services. This information can broadly be divided into two categories: personally identifiable information and non-personal information.

2.1 Personally Identifiable Information

The following information may be collected when you open an account or use our services:

• Full name, date of birth, and nationality
• Email address and mobile number
• Bangladesh National ID (NID) or passport number (for identity verification)
• Residential address
• Payment information — required details for bKash, Nagad, Rocket, Upay, or bank accounts (we do not store complete payment credentials)

2.2 Automatically Collected Information

The following information is collected automatically when you use the site:

• IP address and device identifiers
• Browser type, operating system, and screen resolution
• Pages visited, time of visit, and session duration
• Referral URL and search keywords
• Gaming history, betting patterns, and transaction records

baji999 collects user information through several methods:

3.1 Direct Collection

Information you provide when filling in registration forms, making deposit or withdrawal requests, contacting the support team, or taking part in the identity verification process is collected directly.

3.2 Automated Technologies

Usage patterns and technical information are collected automatically through cookies, web beacons, pixel tags, and log files. More details about cookies are provided in Section 6.

3.3 Through Third Parties

Relevant information may be collected from payment gateways, identity verification providers, and fraud prevention service providers where verification is required. All such third parties follow their own privacy policies, and baji999 operates in a manner consistent with their practices.

Collected information is used only for the legitimate purposes listed below:

• Account management: To handle registration, login, and account security.
• Identity verification: To confirm user identity in compliance with Anti-Money Laundering (AML) policy.
• Transaction processing: To securely complete deposits and withdrawals; the minimum deposit is ৳300 and the minimum withdrawal is ৳500.
• Customer support: To provide assistance through 24/7 live chat and email support.
• Fraud prevention: To detect suspicious transactions and account activity.
• Service improvement: To conduct analysis that improves the user experience.
• Sending notifications: To inform about important system updates, transaction confirmations, and relevant offers (to consenting users only).
• Legal compliance: To comply with applicable laws and regulations.

Your information will not be used beyond the purposes stated above. baji999 has no intention of gaining commercial benefit by selling your data.

baji999 does not sell or lease your personal information to third parties. However, information may be disclosed in the following limited circumstances:

5.1 Service Partners

Third-party organisations engaged for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, IT infrastructure, and analytics services — who handle data only in accordance with our instructions and under strict confidentiality agreements.

5.2 Legal Obligations

Information may be disclosed to comply with court orders, government directives, or applicable laws. In such cases, we will make reasonable efforts to notify you in advance wherever possible.

5.3 Protective Disclosure

Relevant information may be shared with the appropriate authorities to prevent fraud, money laundering, or to protect the safety of other users.

5.4 Business Changes

In the event of a merger, acquisition, or asset transfer, user information may be transferred, but the new authority will be bound to manage it under the same terms as this policy.

baji999 uses cookies and similar technologies to improve the user experience and maintain site functionality. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and security; disabling these will prevent the site from functioning properly.
• Functionality cookies: Remember language preferences and user settings.
• Analytics cookies: Collect data on page views, session time, and user behaviour, which is used to improve services.
• Marketing cookies: Used to display relevant advertisements and offers; your consent is obtained before these are used.

6.2 Cookie Control

You can manage or delete cookies from your browser settings. However, disabling essential cookies may cause some services to not work properly. Most modern browsers provide detailed guidance on managing cookies.

baji999 uses industry-standard security technologies to keep your information safe. All data transferred between you and the server is protected through SSL encryption.

7.1 Technical Safeguards

• 256-bit SSL/TLS encryption — keeps all communications secure
• Sensitive data stored in encrypted form in the database
• Regular security audits and vulnerability testing
• Two-Factor Authentication (Two-Factor Authentication) support
• Automated alert system for suspicious activity

7.2 Data Retention Period

Personal information is retained while your account is active. Even after account closure, certain information (particularly financial transaction records) may be retained for as long as necessary to meet legal obligations. Information is securely deleted when no longer needed.

7.3 In the Event of a Data Breach

If a data breach occurs, baji999 will notify affected users as quickly as possible and take the necessary steps to minimise potential harm.

As a baji999 user, you have the following rights over your own information:

• Right of access: You have the right to request information about what data we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of specific information where there is no legal obligation to retain it.
• Right to object to processing: The right to object to your information being used for marketing purposes.
• Data portability: The right to receive a copy of your information in a structured format where applicable.
• Withdrawal of consent: The right to withdraw any previously given consent at any time.

To exercise these rights, please contact the baji999 support team. Requests will be responded to within a reasonable time of receipt. Assistance is also available for managing your account or data in line with the Responsible Gaming policy.

All baji999 services are intended for users aged 21 and above only. This site is not for minors and we do not knowingly collect information from any person under the age of 21.

Age is verified during the registration process, and if any user is found to be under 21, their account will be closed immediately and the relevant information will be deleted. If a parent or guardian believes their child is using this platform, please contact the support team immediately.

baji999 reserves the right to change this privacy policy at any time. For significant changes, a notification will be sent to the registered email address and the "Last updated" date at the top of the page will be revised. Continued use of the site after any changes means you are considered to have agreed to the updated policy.

10.1 Contact

If you have any questions, requests, or complaints about this policy, please contact the baji999 support team:

• Live chat: 24/7 direct support (in Bengali and English)
• Email: [email protected]

To learn more about us, visit the About Us page. You can also visit the Frequently Asked Questions (FAQ) section for answers to common questions.

10.2 Governing Law

This privacy policy is prepared and effective in accordance with applicable laws in Bangladesh. In the event of any ambiguity or conflict between the Bengali and English versions, the Bengali version shall take precedence.